Transparency

Cookie Policy

This policy explains what cookies are, how Sordin Tech uses them and how you can manage your preferences.

Last updated: March 2026


1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience and supply information to the owners of the site.

Cookies set by the website operator (in this case, Sordin Tech) are called first-party cookies. Cookies set by parties other than the website operator are called third-party cookies. Third-party cookies enable features or functionality to be provided on or through the website, such as analytics and payment processing.

2. How We Use Cookies

Sordin Tech uses cookies for a number of reasons. Some cookies are required for technical reasons in order for our platform to operate — we refer to these as essential cookies. Other cookies enable us to understand how visitors engage with our platform so we can improve it, and some cookies are used to remember your preferences.

We use cookies in accordance with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK General Data Protection Regulation (UK GDPR). Where cookies are not strictly necessary, we will ask for your consent before placing them.

3. Cookies We Use

The table below lists the cookies used on our platform, grouped by category.

Cookie Name Provider Purpose Duration Type
XSRF-TOKEN Sordin Tech Protects against cross-site request forgery (CSRF) attacks. Required for secure form submissions. Session Essential
sordin_session Sordin Tech Maintains your authenticated session as you navigate the platform. Identifies your browser session on the server. 2 hours Essential
guest_token Sordin Tech Identifies guest customers who have not created an account, allowing them to place orders and track order history. 1 year Essential
_ga Google Analytics Distinguishes unique visitors by assigning a randomly generated number as a client identifier. Included in every page request to calculate visitor, session and campaign data. 2 years Analytics
_gid Google Analytics Stores and updates a unique value for each page visited. Used to count and track pageviews. 24 hours Analytics
_gat Google Analytics Throttles the request rate to Google Analytics, limiting data collection on high-traffic sites. 1 minute Analytics
preferences Sordin Tech Stores your site preferences such as language, region and display settings. 1 year Functional
theme Sordin Tech Remembers your chosen colour theme (light or dark mode) across sessions. 1 year Functional

Essential Cookies

These cookies are strictly necessary for the platform to function. They enable core features such as security, session management and guest ordering. Because they are essential, they cannot be disabled without affecting how the platform works. No consent is required for essential cookies under PECR.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our platform by collecting information about pages visited, time spent on the site and any errors encountered. This data is aggregated and anonymous. We use Google Analytics to process this information. You can opt out of analytics cookies at any time.

Functional Cookies

Functional cookies allow the platform to remember choices you have made (such as your preferred theme or display settings) and provide enhanced, personalised features. If you disable these cookies, some preferences may not be saved between visits.

4. How to Manage Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when a cookie is being placed. Please note that if you disable or refuse cookies, some parts of the platform may become inaccessible or not function properly.

Below are links to cookie management instructions for common browsers:

  • Google Chrome — Settings > Privacy and Security > Cookies and other site data
  • Mozilla Firefox — Settings > Privacy & Security > Cookies and Site Data
  • Safari — Preferences > Privacy > Manage Website Data
  • Microsoft Edge — Settings > Cookies and site permissions > Cookies and data stored

To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on.

5. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics and to deliver content through our platform.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses the cookies listed in the table above (_ga, _gid, _gat). The information generated by these cookies about your use of the website is transmitted to and stored by Google on servers which may be located outside the UK. Google's privacy policy is available at policies.google.com/privacy.

Stripe

We use Stripe to process payments securely. When you make a payment through our platform, Stripe may set cookies to enable fraud prevention and to process the transaction. These cookies are controlled by Stripe and are necessary for the payment process to function. Stripe's privacy policy is available at stripe.com/gb/privacy.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal or regulatory reasons. We encourage you to revisit this page periodically to stay informed about our use of cookies. The date at the top of this policy indicates when it was last revised.

7. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

[email protected]

Sordin Tech Ltd
United Kingdom