How to Set Up Online Ordering for Your Takeaway in 2026

Getting Your Takeaway Online: Step by Step

If your takeaway doesn't have its own ordering website, you're leaving money on the table — or worse, giving 25-35% of it to Deliveroo and Just Eat.

Here's how to set up your own online ordering in 2026:

Step 1: Choose a Platform

You need a platform that gives you:

• A branded ordering website with your logo and colours
• Mobile-friendly design (most orders come from phones)
• Stripe payment processing (Google Pay, Apple Pay)
• Delivery zone management
• Order notifications to your kitchen

Sordin does all of this from £29/month with zero commission.

Step 2: Set Up Your Menu

Your online menu needs:

• Categories (Starters, Mains, Sides, Drinks, Desserts)
• Item descriptions and prices
• Options and modifiers (sizes, extras, spice levels)
• Allergen information (legally required)
• Item images (increases orders by 30%+)

With Sordin, we set up your menu for free. Just send us a photo of your current menu.

Step 3: Configure Delivery

Set your delivery zones by postcode or radius. Decide:

• Delivery charge per zone
• Minimum order values
• Delivery hours
• Collection option (usually free)

Step 4: Connect Payments

Create a Stripe account (takes 5 minutes). This lets you accept:

• All major credit and debit cards
• Google Pay
• Apple Pay

Stripe charges 1.4% + 20p per transaction. Compare that to 25% on Deliveroo.

Step 5: Promote Your Website

Now that you're live, tell everyone:

• Add your URL to takeaway bags, receipts, and menus
• Put a QR code in your shop window
• Post on social media
• Text your existing customers with a launch offer
• Offer 10% off first direct orders (you can afford it without commission)

What to Expect

Most takeaways see 20-30% of their delivery volume shift to direct orders within the first 3 months. Within 6 months, the best operators have moved 50-70% off delivery apps.

See the full Takeaway EPOS solution →