Just Eat Fees Explained: What Restaurants Actually Pay

What Does Just Eat Charge Restaurants?

Just Eat's fee structure has changed significantly over the years. As of 2026, restaurants on Just Eat typically pay:

• Commission: 14% to 25% per order (depending on your plan and whether you use their drivers)
• Delivery commission: Higher rates if you use Just Eat's delivery drivers (Scoober)
• Marketing boosts: Additional fees to appear higher in search results
• Card processing: Included in commission (but you don't get the payment directly)

The Hidden Costs

Beyond the headline commission rate, there are costs most restaurant owners don't think about:

• You don't own the customer: Just Eat keeps customer data. You can't email them, text them, or build a relationship.
• Price competition: Customers compare you against every other restaurant on the platform.
• Ranking fees: Want to be seen? You'll pay extra for "Sponsored" placement.
• Discounting pressure: Just Eat regularly runs promotions that eat into your margins.

Real Cost Example

A takeaway doing 300 orders/month at £22 average with 20% commission loses £1,320/month to Just Eat. That's £15,840/year.

The Direct Ordering Alternative

With your own ordering website, the same 300 orders cost you a flat £29-59/month instead of £1,320. Plus you own every customer's data and can bring them back with loyalty points and SMS offers.

Learn about zero-commission online ordering →